Posta and NTSA ink delivery agreement
12 March, 2021:
The National Transport and Safety Authority (NTSA) and Postal Corporation of Kenya (PCK) have inked a strategic business deal that will see PCK provide logistics and delivery services to the public of Driving Licenses, Log Books, PSV Badges and other documents countrywide.
The seamless operationalization of the new service level agreement will take effect on or before Wednesday 31st March, 2021. Speaking during the signing of the agreement, the Director General, NTSA, Mr. George Njao said in the era of Covid-19 pandemic, the strategic partnership with PCK would help NTSA decongest their premises by having documents delivered to Kenyans.
The partnership comes at a time when PCK is establishing itself as the ideal delivery partner for Government Agencies. The Corporation is mandated to provide accessible, affordable and reliable Postal Services to all parts of Kenya as per the PCK Act (1998).
In his remarks, the Postmaster General, PCK, Mr Dan Kagwe, lauded the efforts Posta Kenya is making to respond to the fast-changing consumer needs in adaptation of new technologies stating “This enables the development of suitable last-mile delivery networks, which today are the enablers of economic, social, financial and digital inclusion.”
All Shipment will be processed and tracked through the Corporation’s Post Global System or any other system developed by the Corporation for the purpose. The Corporation will ensure that its office staff use the online system visible to both parties for updates on status of each consignment in real-time up to delivery.
Mr Njao said the partnership with PCK is aimed at fulfilling a presidential directive of same day service delivery and improving transparency in the management of documents.
Mr Kagwe, said PCK has great capacity to handle distribution and logistical services for NTSA and that the partnership would ease customer experience. He asserted that PCK’s long-established national network of over 600 branches countrywide and experience in last-mile delivery will be an added advantage.
He confirmed that the Corporation is currently a key partner with the Ministry of Interior & Coordination of National Government and Kenya Medical Supplies Authority (KEMSA) on last mile delivery of passports and distribution of drugs to support the Universal Health Service to citizens among others.